Shipping terms and shipping costs

DELIVERY OF GOODS

Matkasuvilad.ee delivers goods ordered from the e-shop only to Estonian addresses. Shipping costs will be applied, if the selected shipping method is "Send goods". Shipping costs will be agreed with the Consumer after the order confirmation is received by Matkasuvilad.ee e-shop.

If the goods are immediately available in the e-store warehouse, the delivery time of the goods is 7-14 working days. The delivery terms are valid from the moment the invoice amount prepared on the basis of the order is received in the e-shop bank account.

In order to deliver without delay, the Consumer must be diligent and provide true and valid data when entering the delivery data when placing an order.

Matkasuvilad.ee e-shop is not responsible for the delay in delivery of the goods if the goods have been handed over to the logistics partners on time, but the delay in delivery is due to circumstances that the Matkasuvilad.ee e-shop could not influence or foresee.

By selecting the shipping method "Pick up" (Pick Up goods in Matkasuvilad.ee Shop in Härgmäe 24, Tallinn), you will be notified by e-mail when the goods are ready for delivery. Shipping costs will not be added when receiving goods from the camping shop, except for large-sized goods, to which transport costs from Germany to Estonia will be added (see the pricelist below). If your order contains such goods, the customer manager of the Matkasuvilad.ee e-store will contact you and issue additional transport costs before issuing the invoice and forwarding the order to the e-store warehouse.

NB! The goods are stored in the warehouse free of charge for 7 days, from the 8th day a storage fee of 1% of the daily purchase amount applies.

To receive the goods more conveniently in the store, please submit a purchase document and an identity document. If a person other than the customer arrives for the goods, we ask the Consumer to send the person a purchase document.

By selecting "Send to delivery address", the customer manager of the Matkasuvilad.ee e-store will contact you before sending the goods to the delivery address to coordinate the additional transport costs.

If you have added a parcel machine as a delivery address, you will be notified by SMS when the goods have reached the parcel machine chosen by the Consumer.

Filled gas bottles, methanol, and other dangerous goods can only be picked up at the store!

Postage in Estonia

The cost of sending a standard order to a parcel machine is 3-10 €.

Only parcels of a given size can be sent to the parcel machine. For example, when using an Itella parcel machine, the parcel must not weigh more than 35 kg and have dimensions of 60 x 36 x 60 cm. The DPD package has a maximum weight of 30 kg and can be shipped with a maximum height of 2.5 m.

The cost of sending the goods by courier is agreed in the correspondence between the Matkasuvilad.ee e-store and the Consumer and becomes clear after placing the order.

Transport costs for bulky goods

In case of bulky goods, the transport cost for bringing goods from Germany to Estonia is added to the price of the goods. Before ordering bulky goods from Germany and issuing an invoice to the customer, the customer manager of the Matkasuvilad.ee e-store coordinates the additional transport costs with the customer. The order is confirmed and the invoice is issued to the customer only if the customer agrees to these costs. Otherwise the order will be canceled.

The price list for bulky goods may be updated on an ongoing basis.

Price list as of March 19, 2021: